Friday, September 24, 2010

Harassment in the Workplace: Business Owner, How Confident are you?

Let me ask you a question: On a scale of 1-10, how confident are you that your employees feel that they are all treated fairly and are adequately and fairly compensated, and that there is no harassment in the workplace?



If you are real truthful with yourself concerning this question, many of your answers may be “7” or below. The truth is, it is impossible to know for sure exactly what all of your employees are thinking. However, if you’re not directing some of the prevention alternatives, you are missing out.

Remember, it’s not the “reality” that matters; it’s the “perception” of your employees. The best way to know what your employees are thinking is to ASK THEM! Part of your annual review process each year should involve giving them a confidential questionnaire called the “Employee Compliance Survey”. This form asks the employee their perception of whether there is harassment of any kind in your work place, as well as any other biases or violations of company policies or compliance. This survey allows you to have an outlet to let your employees know that you care about them, that they have an outlet and a responsibility to let management know of potential problems.

The final step in this process is to RESPOND to any issues immediately and clear up the problem. This reassures your employees that your goal is to have a safe, enjoyable work environment. This survey must be done on a consistent, at least annual basis.

Once again, if you don’t know their perception, ASK THEM!

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